Case Study: How We Upgraded Security and Wi-Fi Reliability
The Challenge
An independent consultant sought our help to modernise their IT setup, resolve long‑standing domain health issues, and consolidate data spread across multiple systems. Their environment had grown over time without central oversight, creating inefficiencies and potential security vulnerabilities.
Key issues included:
- A Microsoft 365 tenant that required restructuring
- A website hosted on outdated PHP versions and containing unused plugins
- Authentication and security risks linked to legacy service connections
- Limited visibility and control over files stored in Dropbox
- Devices needing consistent setup, security, and configuration
- Outdated contact information and branding elements on the website
Our Approach
Microsoft 365 Governance
- Removed unnecessary admin permissions from user accounts
- Enforced verified‑publisher app consent
- Configured stricter Teams meeting security
- Enabled modern authentication, session timeouts, and external calendar restrictions
- Cleaned up unused enterprise apps
Domain & Email Security
- Gained full access to the domain host and removed outdated legacy email connections
- Configured SSL certificates
- Implemented DMARC, DKIM, and SPF for secure, trusted email delivery
Data Consolidation
- Upgraded the existing Dropbox account to enable migration
- Migrated 66GB+ of data (17,978 files) into OneDrive
- Performed a complete device setup, including a new laptop and mobile devices
- Set up password management through 1Password for long‑term security
Website Improvements
- Updated contact details
- Replaced the outdated favicon
- Removed unused plugins and themes to reduce security exposure
- Highlighted the need to update PHP from 7.0 to 8.3
The Results
The consultant now benefits from:
- A well‑governed and secure Microsoft 365 environment
- A fully consolidated file system, improving mobility and reducing reliance on fragmented storage
- A cleaned‑up and secure WordPress website
- Improved domain reputation and protected email delivery
- Fully configured, secure devices aligned with best practices
With everything centralised, secured, and streamlined, the consultant can now operate with greater confidence, reduced risk, and significantly improved productivity.
Walker & Munns' Vision
Walker & Munns exists to help businesses take control of their IT. Through strategic guidance, genuine advice, and professional services, we empower organisations to move from reactive support to proactive, long-term solutions.
Whether you’re scaling, modernising, or simply trying to get more value from your IT investment, Walker & Munns is here to help you build the right foundations for success.
Get in touch today to ensure your business is getting the IT support it deserves!